How to Ask for Reviews for your Business
Customer reviews on the web are one of the most powerful tools you have for marketing your business, and they are free! One review can have as much, or more, of an impact on a potential customer as an entire website. 87% of consumers read online reviews for local businesses in 2020 - up from 81% in 2019.
Chances are you already know how influential reviews can be for a business. Maybe you were on the fence about a purchase and swayed by a positive review, or perhaps you were never on the fence at all because you had heard from a friend how great the service was. Doing good business in Dargaville relies on good faith, loyalty, and word of mouth, much like doing business on the world wild web. The fact is, what other people have to say about your business carries more weight than what you say yourself.
Asking for reviews for your business can feel awkward but the truth is that people generally love to share their opinions. This guide will help you with 10 ways you can ask for reviews and market your business for free!
In Person Chatting to a happy customer? Ask this customer to use Facebook, TripAdvisor or Google to share their praise with the world. It is the most powerful thank you they can give your business for good service.
Does your business send out an email newsletter? Try adding a link across the bottom to review your business on your platform of choice. Need helping sending an email newsletter? Give me a call.
Sending an Email What about an email to your customer list like this one? "Hello [name of loyal customer], positive reviews from awesome customers like you help others to feel confident about choosing [business name] too. Could you take 60 seconds to go to [link to review platform] and share your happy experiences? We will be forever grateful and hope to see you again soon!"
Email Signature Add a request with a link to review your business in your email signature.
On your Receipt Whether the purchase confirmation is an email or a printed receipt, this is when the experience is fresh in your customers mind. Popping a message across the bottom of your receipt asking your customer to take 60 seconds to review your business can be as easy as giving your POS provider a call.
Business cards, posters and flyers can be a great way to ask for reviews. It never hurts to ask! Adding a simple request for feedback with a banner across the bottom of a flyer or a QR code on the back of your business card or loyalty card could be the reminder your customer needs to jump online and place a review.
In your Packaging Include a card in your product packaging. With great resources like VistaPrint you can create a little card that says "How did we do? Let us know by leaving a review at [link]!” for peanuts!” Need help with graphic design? Give me a call today.
On your Signs QR codes are free and easy to generate. Printing a QR code for the doorway of your premises with a friendly request for feedback can make it quick and effortless for your customer to place a review on their way out the door!
Social Media We all know social media is important for marketing our businesses these days. Ask your followers for a review with a friendly Facebook post, or share a great review from a customer on your Instagram feed.
On your Website Sharing your reviews on your website can be a great way to convert those browsing into customers or clients. Try adding a link to your website asking for reviews on Google or Facebook. Don’t have a website yet? I can get you online. Give me a call today!